Terms of Use

FZX POS Terms of Use

Please read these terms and conditions carefully before using our service. By accessing or using FZX POS, you agree to be bound by these terms.

Last Updated: February 13, 2025

1. TERMS OF USE AGREEMENT

This Terms of Use ("Terms of Use") is made between you, the user of this Site (as defined herein), whether personally or on behalf of an entity ("You") and FZEX Enterprise and its affiliated companies, websites, applications, and tools (collectively known as "Company"), concerning your access to and use of the website, https://www.fzxpos.com, as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site") constitute a legally binding agreement.

By accessing the Site, creating an account/trial account, using and/or subscribing to the service provided under the Site or the Company, You agree that You have read, understood, and agree to be bound by all of this Terms of Use. If You do not agree with all or any part of this Terms of Use, then You are expressly prohibited from using or accessing the Site including any service provided in this Site and You must discontinue use and leave the Site immediately.

⚠️
The Company reserves the right to update, amend, modify, delete and/or insert any terms into this Terms of Use at any time at the Company's sole discretion with or without notice to You. You are advised to review this Terms of Use from time to time.

In the event if You are a minor in the jurisdiction in which You reside (generally under the age of 18), You must have the permission of, and be directly supervised by, Your parent or guardian to use the Site. However, if You are a minor, You are not permitted to register and/or use the Service of the Site.

2. INTERPRETATION

Key definitions used throughout this Terms of Use:

TermDefinition
"Confidential Information"Information including but not limited to any of the Company's information relating to the business, affairs, finances, trade secrets, technologies, and other confidential matters.
"Content"Everything contained in the Site including but not limited to all source code, databases, functionality, software, etc.
"Mark"Collectively all trademarks, service marks, and logos contained in the Site and/or Service.
"Service"The point-of-sale system developed by the Company and licensed to the user under the Site.
"Site"The website maintained by the Company under web address https://www.fzxpos.com.
"Subscription Fees"The charges/fees payable to the Company for the Service.

3. LICENSE TO USE

The Company shall retain ownership of all rights (including without limitation all intellectual property rights), title, and interest in the Site, information in the Site, Services, and any software contained in the site whether in its original form or as modified. You are granted a non-exclusive limited license to access and use the Site, information, and Services for personal, non-commercial transitory viewing only.

You shall not without the Company's written consent:

  1. Modify or copy the Site and/or Services in any way
  2. Use the materials for commercial purposes, or for any public display
  3. Decompile, reverse engineer, or reverse compile the Site or Services
  4. Remove any copyright, trademark, or other proprietary notations
  5. Transfer the Site and/or Services to another person or "mirror" on any other server
  6. Engage in any conduct that violates applicable intellectual property laws
  7. Use the Site and/or Services for purposes other than intended
🚫
Breach of any of these terms will result in immediate revocation of your license and termination of your account.

4. PRODUCT INFORMATION

Any products and/or services displayed, described, and offered on the Site are subject to availability and confirmation from the Company. The Company cannot guarantee that the product and/or service is available at the time and functions as you expected.

5. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise expressly indicated, you shall assume that all Content you read, see, and contain in the Site and/or under the Services is our proprietary property and is copyrighted or otherwise protected. Marks are owned or controlled by the Company or licensed to the Company. The Site, Service, Content, and Marks are confidential, and all Intellectual Property Rights are solely owned by the Company.

Except as expressly provided in these Terms of Use, no part of the Site, Services, Content, and/or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any purpose whatsoever, without the Company's express prior written permission.

6. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

All information provided by you is true, accurate, current, and complete
You own or have rights to submit all information and content provided
You have the legal capacity to accept this Terms of Use
You will not access the Site through automated or non-human means
You will not use the Site for any illegal or unauthorized purpose
You will keep your account and password confidential
Your use will not violate any applicable law or regulation
⚠️
Providing false or inaccurate information may result in immediate suspension or termination of your account.

12. PROHIBITED ACTIVITIES

You may not access or use the Site and/or Services for any purpose other than those for which the Company made the Site available. The following activities are strictly prohibited:

Extract, retrieve, or copy information from the Site
Collect user data by electronic or automated means
Circumvent or interfere with security features
Upload viruses or malicious code
Interfere with other users' enjoyment of the Site
Attempt to obtain sensitive account information
Impersonate another user or person
Make improper use of support services
Decompile or reverse engineer the software
Bypass access restriction measures
Delete copyright or proprietary notices
Upload offensive or inappropriate content

27. USAGE OF SERVICE

Services & Subscription Fees

In consideration of you paying the Subscription Fees, the Company shall provide you the Services pursuant to this Terms of Use. You acknowledge that the Service provided is non-exclusive.

The Subscription Fees paid shall expire in accordance with the period you subscribed ("Term"). You shall renew your subscription prior to expiry. Failure to renew will result in termination of Services. Subscription Fees are non-refundable.

💡
Unless otherwise stated, Subscription Fees exclude applicable taxes. You are responsible for all taxes from any purchase or subscription.

30. CUSTOMER SERVICE AND ON-SITE SERVICE

Our customer service representatives are ready to assist with any inquiries regarding FZX POS. For technical support, our qualified team will guide you through troubleshooting.

On-Site Support Charges

DistanceCharge
10 kmRM 80
25 kmRM 120
Greater than 25 kmRM 150

* Charges are for reference only; actual amount subject to confirmation. Does not include equipment repair or replacement costs.

CONTACT US

Thank you for reading our Terms of Use. If you have any questions, please contact us:

Email Support
support@fzxpos.com
Phone Support
+60 11-3524 9778

Ready to Get Started?

Join businesses across Malaysia using FZX POS

View Pricing Plans